@inproceedings{amini2017characterizing,
  title={Characterizing the impact of malware infections and remediation attempts through support forum analysis},
  author={Amini, Sara and Kanich, Chris},
  booktitle={Electronic Crime Research (eCrime), 2017 APWG Symposium on},
  pages={70--78},
  year={2017},
  organization={IEEE}
}